To book, whether by telephone or e-mail, be prepared to discuss whether you are seeking (1) counselling, coaching, or education; (2) the nature of the session (i.e., its purpose); (3) where/how it will take place (usually this will be at the office); and (4) options for when you are available.

During the first session, it is Wayne’s practice to check if both he and his clients feel there can be success and comfort in working together. It saves time to have the intake form filled out in preparation for this session. This helps make the first meeting as productive as possible and gives further details that are important for clients to understand.